_{API Changes & New Features}

Dear Retell Community,

In our quest to deliver a human-level conversation experience, we've made a strategic decision to refocus our efforts on voice conversation quality, while scaling back on certain other nice-to-haves. The current API will be phased out after this Wednesday at 12:00 PM. We warmly invite you to adopt our new API, designed to continue providing you with a magical AI conversation experience long-term.

🌟 Key Changes:

• LLM Open Sourced: Our LLM will no longer be included in the API. Instead, use the "Custom LLM" feature to integrate your own LLM into the conversation pipeline. Our LLM will remain accessible on the dashboard for demo purposes.
• Twilio and Phone Call Features Open Sourced: These features are removed from the API but remain accessible on the dashboard for demo purposes.
• Custom LLM Integration: Our API now exclusively supports the integration of your own LLM via a websocket, requiring a specified websocket URL for agent creation.
• SDK Updates: We're updating our Node.js SDK to align with these changes, with the Python SDK update to follow soon.

🌟 New Features:

• LIVE Transcript Feature: Leverage real-time transcription for more informed LLM responses.
• Open Sourced Repositories: Gain more customizability with our open-sourced LLM voice agent implementation and Twilio and phone call features.
• Reduced Pricing: Enjoy our service at a 15% discount, now priced at $0.17 per minute.

We understand that this transition may require adjustments in your current setup, and we are here to support you through this change. Please feel free to reach out to us for any assistance or further information regarding the new API.

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Thank you for your understanding and continued support.

Best regards,

Retell AI Team 💛