Full Transparency

No Platform fees. pay only for what you use

Treat Retell like your outsourced call center.

Pay as you go
$0 to start. Charge after you use.
$10  free credits  (equal to 60 mins )
20 concurrent calls
10 Free Knowledge Bases
Onboarding demo repository available
Discord and community support.
Detail Pricing
Conversation voice engine API
- With Elevenlabs voices ($0.07/min)
- With  PlayHT / OpenAI voices ($0.08/min)
LLM
- GPT 4o mini: Voice $0.006/min,
Chat $0.002/msg
- GPT 4o: Voice $0.05/min,  Chat $0.017/msg
- Claude 3.5 haiku: Voice $0.02/min, Chat $0.006/msg
- Claude 3.7 sonnet: Voice $0.06/min , Chat $0.021/msg
- GPT 4o mini Realtime: Voice $0.125/min
- GPT 4o Realtime: Voice $0.50/min
- Your LLM (No charge)
Telephony
- Retell Telephony ($0.015/min )
Others
- Knowledge Base ($0.005/min )
Add-Ons
- Phone Numbers ($2.00/month )
- Free for 10 Knowledge Bases.
   Extra Knowledge Base ($8.00/month )
- Verified Phone Number ($100.00/month )
- Batch Call ($0.005/dial )
- Branded Call  ($0.10/outbound call )
- Concurrency  ($8/concurrency )
Sign up - for free
Try us for free
Enterprise Plan
For companies with large volumes (over $3k/month), data or deployment requirements, or support needs.
Includes everything from pay as you go
Discounted pricing based on volumes. (as low as $0.05 per minute)
Custom concurrent calls based on volumes
Premium private Slack channel support with dedicated support teams.
Contact Sales
Contact Sales
Pricing Calculator

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Comparison

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Voice AI
Price
Concurrent calls
Compliance
Opt out recording & transcription
HIPAA / BAA
Vendor Questionnaire
Uptime SLAs
Support
Community Support
Email Support
Private Slack Channel Support
Prompt Engineering Support
Onboarding Meeting
$0.07-$0.31 /min
free 20 calls, can purchase
As low as $0.03/min
scale from 50+ calls
F.A.Q

Questions & answers

Explore how AI voice agents pricing work.do

How do you calculate the minutes?
If someone is not talking during the call, will you still charge the fee?
How can I download the invoice and add company details?
More questions? Visit our docs

Time to hire your AI call center.

Revolutionize your call operation with Retell.