Treat Retell like your outsourced call center.
Adjust your usage, LLM, engine, and telephony to see real time pricing for our AI voice agent solution.
Pricing | = | Conversation Voice Engine | + | LLM | + | Telephony |
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Conversation Voice Engine | Pricing | Note |
---|---|---|
With Elevenlabs voices | $0.07/minute | No charge for custom phone numbers. |
With OpenAI voices | $0.08/minute | Free for first 10 knowledge bases |
LLM | Pricing | Note |
![]() GPT 4.1 | $0.045/minute | * OpenAI Fast Tier will be priced at 1.5x the standard LLM rate. |
![]() GPT 4.1 mini | $0.016/minute | No charge for custom phone numbers. |
![]() GPT 4.1 nano | $0.004/minute | No charge for custom phone numbers. |
![]() GPT 4o | $0.05/minute | No charge for custom phone numbers. |
![]() GPT 4o mini | $0.006/minute | No charge for custom phone numbers. |
![]() Claude 3.7 sonnet | $0.06/minute | No charge for custom phone numbers. |
![]() Claude 3.5 haiku | $0.02/minute | No charge for custom phone numbers. |
![]() Gemini 2.0 Flash | $0.006/minute | No charge for custom phone numbers. |
![]() Gemini 2.0 Flash | $0.003/minute | Free for first 10 knowledge bases |
Telephony | Pricing | Note |
Retell Twilio | $0.015/min | No Charge for Sip Trunking/Custom Telephony |
Or Pricing | = | Speech-to-speech LLM | + | Telephony |
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Speech-to-speech LLM | Pricing | Note |
---|---|---|
![]() GPT 4o Realtime | $0.50/minute | No charge for custom phone numbers. |
![]() GPT 4o mini Realtime | $0.125/minute | No charge for custom phone numbers. |
Items | Pricing | Note |
---|---|---|
Knowledge Base | +$0.005/minute | No charge for custom phone numbers. |
Batch Call | +$0.005/dial | Free for first 20 concurrency |
Branded Call | +$0.010/outbound call | Free for first 10 knowledge bases |
LLMs | Pricing | Note |
---|---|---|
![]() GPT 4.1 | $0.015/AI msg | Recommended |
![]() GPT 4.1 mini | $0.006/AI msg | Cheaper Choice |
![]() GPT 4.1 nano | $0.002/AI msg | No charge for custom phone numbers. |
![]() GPT 4o | $0.017/AI msg | Recommended |
![]() GPT 4o mini | $0.002/AI msg | No charge for custom phone numbers. |
![]() Claude 3.7 sonnet | $0.021/AI msg | No charge for custom phone numbers. |
![]() Claude 3.5 haiku | $0.006/AI msg | No charge for custom phone numbers. |
![]() Gemini 2.0 Flash | $0.006/AI msg | Free for first 20 concurrency |
![]() Gemini 2.0 Flash Lite | $0.003/AI msg | Free for first 10 knowledge bases |
Items | Pricing | Note |
---|---|---|
SMS | $0.01/Msg | Free for first 10 knowledge bases |
Items | Pricing | Note |
---|---|---|
Retell Phone Numbers | $2.00/month | No charge for custom phone numbers. |
Retell SMS | $20.00/month | No charge for custom telephony SMS. |
Concurrency (Active Calls) | $8.00/Concurrency/month | Free for first 20 concurrency (active calls) |
Knowledge Base | $8.00/Knowledge Base/month | Free for first 10 knowledge bases |
Verified Phone Number | $100.00/Phone number/month | Free for first 10 knowledge bases |
Explore how AI voice agents pricing work.
Each call rounds up to the nearest second, and the time is accumulated. At the end of the month, we will charge you based on the total time.
No. Once the transfer is complete, Retell stops billing immediately.
Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.
You can see the invoice after you paid the billing circle in the billing tab. Make sure you've added the company information before getting billed.
Revolutionize your call operation with Retell.