Dear Retell Community,
We're thrilled to share some exciting new features and updates on the platform. Here’s what’s new
Feel free to reply to this email directly to share your feedback.
We've obtained the Vanta SOC 2 Type 1 certification and are currently awaiting the SOC 2 Type 2 certification.
Click on "Test LLM" to enter debugging mode. It works with both single prompts and stateful multi-prompt agents. Now, you can test the LLM without speaking. You can create, store, and edit the conversation.
Pro tip:
For multi-states prompt agent, you can change the starting point to the middle state and test from there.
Your stability is our top priority. We've added the capability to specify a fallback for TTS. In case of an outage with one provider, your agent can use another voice from a different provider.
The OpenAI GPT-4o LLM is now available on Retell. The voice interface API has not been released yet, but we plan to integrate it as soon as it becomes available. Stay tuned!
The pricing for GPT-4o is $0.10 per minute (optional).
You can now guide the model to pronounce a word, name, or phrase in a specific way. For example: "word": "actually", "alphabet": "ipa", "phoneme": "ˈæktʃuəli".
This feature is currently available only via the API but will soon be added to the dashboard.
Normalize the some part of text (number, currency, date, etc) to spoken to its spoken form for more consistent speech synthesis.
Now you could set if users stay silent for a period after agent speech, then end the call.
The minimum value allowed is 10,000 ms (10 s). By default, this is set to 600000 (10 min).
Techcrunch
Here are the videos that our community has created! Feel free to check them out. If you've made videos for Retell AI, please let us know, and we'll feature them in our newsletter. Keep the creativity flowing!
Thank you for being part of our community. We look forward to your feedback on these updates and are excited to see how you leverage these new features!