Our numbers show that 45-50% of calls are completely resolved by Retell AI without ever touching a human. We haven't even fully expanded it to all our lines yet.

“Our early adoption of Retell AI, combined with our ability to deeply customize it and build our own infrastructure around it, really gives us an edge in the industry.”

The cost of our customer support team was increasing 300 to 400 percent a year. By introducing Retell and building Lucas, we were able to reduce that burden by over 50 percent, drastically improve our SaaS margins, and still support our customers during high-growth and urgent situations.