Retell Feature

Power your AI agent With Batch Calling

Effortlessly scale your outreach with Retell AI’s Batch Calling feature. Reach more customers, save time, and personalize every interaction with advanced AI tools.

Dashboard

Initiate the calls from website

API

Initiate the calls from API

Use Cases

When to use batch calling?

Sales
Lead Qualification
Use batch calling to automate outreach your warm leads, identifying high-quality prospects efficiently.
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Marketing
Outbound Campaign
Promoting complementary products or services to existing customers.
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Operation
Debt Collection or Notification
Send automated calls to gently remind customers about unpaid balances. Or notifying customers about overdue payments.
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How it works

Step by step to start a batch call

1
Set up the agent

Create an agent that you hope to send batch calls. Add dynamic variables such as "customer name", "product name" to the agent prompt for future use.

After setting up the agent, purchase a phone number and connect the agent to the phone number.

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60 minutes free trial
2
Add a batch call

Create a batch call and select the phone number that you've just selected. Download the recepients' template for future use.

You can select "send now" or send at a predefined time.

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60 minutes free trial
3
prepare the recepients

Add your customers' phone number and information as dynamic variables into the excel template.

After uploading, you could check the customers' information in the right side.

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4
Check the Result

After the batch call finished. You can see the batch calling conversion from Sent > Picked Up > Successful.
When clicking the numbers, you could directly check the successful result.

You could adjust the agent's prompt for better result optimization.

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60 minutes free trial
F.A.Q

Questions & answers

All account has a 60-minutes free trial.

Is there anything I need to pay attention when using batch calling?
What CRM tools does Retell AI’s Batch Dialer integrate with?
How can inject customer information into the call scripts?
How do I track the success of my batch calls?
Is there a limit to the number of calls I can make?
More questions? Visit our docs
Blogs

Related Resources

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