Ensure your AI agent delivers precise, up-to-date responses every time. Retell AI’s Knowledge Base feature seamlessly integrates webpages, documents, and custom content to keep your agent informed and efficient.
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Easily import content from your website to keep your AI agent informed.
Empower your AI agent with key resources by uploading important documents.
Navigate to the “Knowledge Base” tab and click the “Add” button. Choose your knowledge source from three options:
URL: Import content from web pages, either single pages or entire sites.File: Upload documents in supported formats, such as PDFs, TXT, or DOCX.Text: Add custom content directly to the Knowledge Base.
In the agent editor, locate the “Knowledge Base” section and select the items you’ve added.
Your agent will now use this information to provide precise and relevant responses to related queries.
Test the knowledge base by asking related questions in the test LLM area.
No need to update your prompts—the agent automatically integrates the knowledge base content when responding.
All account has a 60-minutes free trial.
The Knowledge Base supports popular formats, including PDF, TXT, and DOCX.
Yes, you can link a single Knowledge Base to multiple agents, allowing them all to access the same content.
We’ve optimized the Knowledge Base for latency under 100ms, ensuring your AI agent can retrieve and use content in real time.
Simply add the Knowledge Base to your agent and ask related questions in the LLM testing area. Your agent will reference the content automatically without requiring prompt changes.
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