Retell AI vs.
Play AI
Retell AI:
The
Play AI
Alternative
Deciding between Retell AI and
Play AI
?
Dig into details of comparison in pricing, features and performance.
retell AI vs bland ai vs vapi
How the features stack up
Features
Agent Builder
Custom LLM
Multilingual
Latency
Preset Functions
Postcall Analysis
Test LLM
Webcall
Custom Telephony
Retell AI logo
Single Prompt & Multi Prompt
Yes
Support 19 languages
sub-second latency
Have Call transfer, End call, cal.com, Dial keypad.
Yes
Yes
Yes
Support SIP trunking to any telephony
Play AI
Single Prompt & Multi Prompt
Yes
Supports over 140 languages
sub-second latency
Have call transfer, call termination, calendar integration, dial keypad support
Yes
Yes
Yes
Support SIP trunking to any telephony
Pricing
Pricing
Voice AI
Phone Number
Add-ons
Retell AI logo
$0.07/min ~
$2.00/month
-
Play AI
$0.11/min
-
-
Scalbility & Reliability
Pricing
Compliance
Concurrency
Rate limit
Uptime to date
Retell AI logo
HIPAA, GDPR, SOC 2 Type 1 & SOC 2 Type 2
20 free concurrent calls; Enterprise can scale up.
Does not have rate limit
99.99%
Play AI
GDPR
15 free concurrent calls; Enterprise can scale up.
Does not have a rate limit.
99.62%
Why choose Retell over
Play AI

1. Comprehensive Functionality: Retell AI offers a wide range of features, including real-time voice interactions, agent building, and post-call analytics, making it suitable for diverse business applications.

2. Customization and Flexibility: With support for multiple LLMs and extensive multilingual capabilities, Retell AI provides greater flexibility compared to Play AI's focus on voice cloning.

3. Scalability and Reliability: Retell AI's robust infrastructure ensures high uptime and supports large-scale operations, catering to enterprise-level requirements.

4. Integration Capabilities: Retell AI's ability to integrate with various telephony providers and platforms offers businesses the flexibility to tailor solutions to their specific needs.

Updated by 11/26/2024
What our customers say about us...
The previous IVR handled about 5% of calls. After releasing the AI Voice Agent, it is now handling over 30% of calls.

Josh Andrews
COO at Spare
Use Case: Equitable Transit
Retell AI is an incredibly user-friendly and flexible solution for building AI-driven communication channels over the phone.  As a result, we've reduced human support calls by 82%.
Igor Shtelmakh
Chief of AI at Respaid
Use Case: Debt Collection
In terms of outcomes, we've achieved a 20% conversion to lead in a user segment we previously found challenging and didn't expect any conversions from, so we weren't reaching out to them before. We're delighted with the results, which have exceeded our initial expectations by five times.
Alba Sánchez
Al Product Lead at RxLongevity
Use Case: Outbound Sales
RetellAl is powering our Cal.ai phone voice
scheduling and we're more than excited to be
partnering up. Their team ships fast and their
voice agent is the best in the market
Peer Richelsen
Cofounder, Chairman at Cal.com
Use Case: Scheduling phone agent
We wanted to non-linearly scale our sales calling efforts and decided to use Retell. We made over half a million calls in a short span of time with nearly no engineering bandwidth used. Truly remarkable product!
Arjun Venugopal
Lead Product Manager at Clear
Use Case: Sales for Financial Management
Switch to Retell AI today