Data as of 02/2025

Retell VS Bland

Deciding between Retell AI and Bland AI?

Dig into details of comparison in pricing, features and performance.

Features

Why are businesses switching to Retell

Bland relies on an open-source LLM with lower intelligence, which may impact conversation quality. In contrast, Retell AI continuously integrates the latest LLMs, such as ChatGPT and Anthropic, to deliver superior conversational performance.

Additionally, Retell AI offers custom LLM support, SIP trunking for custom telephony, and branded calls, which are not available with Bland. Retell also provides an intuitive user experience, excellent audio quality, and seamless multilingual support, making it the preferred choice for businesses seeking cutting-edge AI voice solutions.

Retell
Bland
LLM Model & Intelligence
Always integrates the newest LLMs
Low intelligence open-source model
Custom LLM
Supported
Enterprise-only
Custom Telephony
Sip Trunking
Not Supported
Warm Transfer
Supported
Supported
Multilingual
Supported
Supported
User Experience
Ease of Use
Poor User Experience
Preset Functions
Supported
Supported
Branded Call
Supported
Not Supported
Voice & Audio Quality
Excellent
Fine
Latency
Sub-second Latency
Sub-second Latency
Features

The Pricing Comparison

Retell AI offers more affordable Voice AI pricing at $0.07/min compared to Bland’s $0.09/min and significantly lower phone number costs at $2.00/month versus $15.00/month.

Additionally, Retell AI provides Verified Phone Numbers, reducing the risk of calls being marked as spam—ensuring higher answer rates and better call deliverability.

Retell
Bland
Voice AI
$0.07/min
$0.09/min
Phone Number
$2.00/month
$15.00/month
Adds-on
Verified Phone Number
-
Enterprise-Grade

Scalbility & Reliability

Retell AI meets HIPAA, SOC 2 Type 1 & 2, and GDPR compliance, ensuring robust security and data protection for businesses of all sizes. Unlike Bland, which restricts HIPAA & SOC 2 compliance to enterprise plans, Retell AI offers these standards across all plans.

Retell
Bland
Compliance
HIPAA, SOC2Type 1&2, GDPR
Only support HIPAA & SOC2 for enterprise
Rate limit
Does not have rate limit
1000/day for lower plan
Uptime to date
99.99%
99.97%
Testmonials

Real Results from Our Production Customers

See how Retell benefit customers in call operations

See Customers
“We were able to contain 65% of voice calls with the bot, which previously would have been directly gone to a manual agent for resolution.”

Saurabh Sodhani, SVP of Digital Transformation, Everise

600+

man hours saved per month

65%

Enterprise Solutions

Everise - Retell case study
“Retell AI is loaded with features that can fulfill our case and it's pretty easy to integrate.”

Neeraj Sharma, Head of Engineering at AccioJob

70%

Reduction in false-positive assessments

2<

Days spent integrating Retell AI

Acciojob - Retell AI Case study

Switch To Retell Today

Revolutionize your call operation with Retell.