#1 Voice AI Agent

Powerful AI Phone Agent for Logistics

Automate dispatching, load booking, and freight negotiations with Retell AI’s intelligent voice agents.

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Automate Freight Broker Calls & Load Negotiations

Retell AI handles real-time rate negotiations, ensuring optimal pricing based on predefined parameters such as minimum rate per mile and total distance.

Streamline Dispatch & Reduce Manual Work

AI automates load booking processes, updates shippers and carriers, and ensures faster response times—eliminating unnecessary back-and-forth calls.

Improve Carrier & Broker Communications

AI agents source motor carriers, update shippers on load status, and engage freight brokers for better operational efficiency.

“The previous IVR handled about 5% of calls. After releasing the AI Voice Agent, it is now handling over 30% of calls.
 ”
Josh Andrews

COO at Spare

"Retell AI became our first point of contact for free users, significantly relieving our customer service workload"
Aneesh Kulkarni

Product Manager at Doxy.me

"We were able to contain 65% of voice calls with the bot, which previously would have been directly gone to a manual agent."
Saurabh Sodhani

SVP of Digital Transformation, Everise

How it works

Enhance logistics operations & automate freight negotiations with AI-powered phone agents.

AI-Powered Sales & Order Taking

Automate Freight Dispatch & Load Management

Automated Load Booking

AI contacts freight brokers, secures loads, and ensures pricing aligns with company guidelines.

Dynamic Load Assignment

Match available shipments with the right carriers, improving fleet efficiency and reducing deadhead miles.

Rate Negotiation with Brokers

Handles real-time negotiations, ensuring optimal freight rates per mile while eliminating manual intervention.

Check Appointment Booking Feature
Customer Service & Order Tracking

Automate Inbound Customer Inquiries

Real-Time Load Updates & Carrier Sourcing

AI calls and updates shippers, carriers, and freight brokers on shipment status, ETAs, and route changes.

Automated Carrier Follow-Ups

AI follows up with carriers and brokers to confirm load status and optimize freight movement.

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Telemarketing & Lead Generation

Expand Carrier Network & Increase Sales

AI-Driven Outbound Calling for Freight Sales

Generate and qualify leads for transportation services using automated AI outreach.

Follow-Ups on Potential Clients & Carriers

Automatically reach out to brokers and carriers to secure more loads and partnerships.

Improve Carrier Engagement & Retention

AI-driven relationship management ensures regular carrier touchpoints, reducing churn and increasing load acceptance rates.

Check Batch Calling Feature
Integrations

seamlessly integrates with industry-leading logistics and freight platforms

AI Automation for Logistics CRMs & Freight Management Systems

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Pricing

Cut Costs by 90% with AI phone Agents

Scalable AI phone agents at a fraction of the cost, without compromising quality. Freeing your medical staff for higher-value tasks.

Pay as you go

$0 to start.

$0.07–$0.12 per minute – Pay only for what you use.
60 mins of free access.
20 concurrent calls.
10 Free Knowledge Bases.
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F.A.Q

Questions & answers

All account has a 60-minutes ($10) free trial.

How can AI phone agents improve freight dispatching and load booking in logistics?
Can AI automate broker calls and freight rate negotiations?
How does AI help with load updates and shipment tracking in freight logistics?
Does Retell AI integrate with Transportation Management Systems (TMS) and logistics software?
More questions? Visit our docs

Time to hire your AI call center.

Revolutionize your call operation with Retell.