#1 Voice AI Agent

Powerful AI Phone Agent for Retail & Consumer Goods

Automate sales, customer service, and order management with Retell AI’s intelligent voice agents.

Testmonial

See what customer say about us

Boost Sales Without Increasing Call Center Costs

Retell AI helps retail businesses engage existing customers, upsell products, and recover lost sales—all through automated AI-driven calls.

Automate Customer Support & Order Management

Ensure smooth order processing, handle phone orders, provide real-time order status updates, and confirm returns without human intervention.

Reduce Return-to-Origin (RTO) & Improve Logistics Efficiency

AI proactively reaches out to customers when a delivery attempt fails, confirming whether they still want their order—reducing unnecessary returns and logistics costs.

“Our numbers show that 45-50% of calls are completely resolved by Retell AI without ever touching a human. ”
Jonathan Adly

Senior Engineer, GiftHealth

"Retell AI became our first point of contact for free users, significantly relieving our customer service workload"
Aneesh Kulkarni

Product Manager at Doxy.me

"We were able to contain 65% of voice calls with the bot, which previously would have been directly gone to a manual agent."
Saurabh Sodhani

SVP of Digital Transformation, Everise

How it works

Enhance customer experience & automate retail operations with AI-powered phone agents.

AI-Powered Sales & Order Taking

Boost Revenue with Automated Outbound Sales

Engage Existing Customers with Personalized Offers

AI can reach out to past buyers, offer promotions, and drive repeat purchases.

Phone-In Ordering & AI-Assisted Sales

Allow customers to place orders over the phone, especially in industries like cannabis retail and high-value goods.

Upsell & Cross-Sell Opportunities

Automate follow-ups and product recommendations based on customer purchase history.

Check Batch Calling Feature
Customer Service & Order Tracking

Automate Inbound Customer Inquiries

Order Tracking & Status Updates

AI retrieves real-time order status using order numbers, reducing call center workload.

Automated Order Processing for Phone Orders

Customers can place phone-in orders without waiting for a live agent.

Instant Customer Support Without Long Hold Times

AI answers frequently asked questions, reducing wait times and improving satisfaction.

Try For Free
Handle Operation Calls

Reduce Unnecessary Returns & Improve Logistics

Automatically Notification and follow up

Ensure customers have a seamless experience by proactively resolving delivery issues.

Proactively Confirm Undelivered Orders

When a delivery attempt fails, AI calls the customer to confirm if they still want the order.

Prevent Unwanted Returns & Reduce Costs

By reducing unnecessary return shipments, AI saves businesses money on logistics and restocking fees.

Check Batch Calling Feature
Integrations

seamlessly integrates with retail and ecommerce platforms

AI Automation for Retail CRMs & Ecommerce Platforms

Don't have developer resources?
Find a certified partner to help.
Find a partner
Pricing

Cut Costs by 90% with AI phone Agents

Scalable AI phone agents at a fraction of the cost, without compromising quality. Freeing your medical staff for higher-value tasks.

Pay as you go

$0 to start.

$0.07–$0.12 per minute – Pay only for what you use.
60 mins of free access.
20 concurrent calls.
10 Free Knowledge Bases.
Get Started
F.A.Q

Questions & answers

All account has a 60-minutes ($10) free trial.

How can AI phone agents help retail and ecommerce businesses increase sales?
Can AI handle phone orders for ecommerce and retail businesses?
Can AI-powered phone agents track order status and handle customer service inquiries?
Does Retell AI integrate with retail CRMs and ecommerce platforms like Shopify and Salesforce?
More questions? Visit our docs

Time to hire your AI call center.

Revolutionize your call operation with Retell.