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How to Avoid Getting Tagged as Spam Likely for Your AI Calls
December 12, 2024
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Spam Likely—two dreaded words for businesses using AI calling solutions. When your calls are flagged this way, it damages your credibility and reduces answer rates. With over 75% of consumers ignoring unidentified or spam-labeled calls, this issue can drastically impact the success of your outreach efforts.

As AI calling solutions gain traction, staying compliant and trustworthy is more critical than ever. This blog explores why calls are flagged as Spam Likely and outlines actionable strategies to ensure your calls reach the right audience.

Why Do Calls Get Tagged as Spam Likely?

When your calls are marked as Spam Likely, it’s often the result of carrier algorithms or third-party databases identifying patterns that resemble spam activity. While AI calling solutions provide incredible efficiency, improper use or neglect of best practices can lead to unwanted tagging. Let’s break down the most common reasons:

Caller ID Reputation and Spam Databases

Your caller ID is your business’s first impression. Carriers and databases monitor the reputation of phone numbers, and if your number is flagged for spam—even incorrectly—it can lead to spam tagging across networks.

Why Caller ID Reputation Matters:

  • Spam Complaints: If recipients report your number as spam, it can quickly land on spam lists.
  • Inconsistent Caller ID Data: Mismatches between your registered business name and number may appear suspicious.
  • Shared Numbers: Using numbers previously flagged as spam or purchased from unreliable providers can hurt your reputation.

How Retell AI Helps:

Retell AI offers verified phone numbers that maintain strong reputations and reduce the risk of spam tagging by aligning with carrier standards.

Frequent Calling and High Call Volumes

AI calling solutions can handle large volumes, but overuse can trigger spam filters. Carriers look for patterns like excessive calls within a short period or multiple calls to the same recipient.

Common Triggers:

  • Overdialing: Calling too many times without leaving voicemail.
  • High Call Density: Targeting multiple recipients in the same geographic area in quick succession.
  • Recipient Blocking: If recipients block your number, it signals carriers to investigate further.

Prevention Tips:

  • Limit call frequency per number.
  • Spread calls over time and adjust pacing algorithms.
  • Rotate numbers for large-scale campaigns to avoid clustering activity on a single line.

Best Practices to Avoid Spam Likely Tagging for AI Calls

Preventing Spam Likely tagging is crucial for maintaining call deliverability and trust with your audience. By following these best practices, businesses can ensure their AI calls are legitimate, compliant, and effective.

Ensure Proper Caller ID Registration

Register your numbers with STIR/SHAKEN protocols, an industry-standard framework designed to authenticate caller IDs and verify legitimacy. This helps carriers confirm that your calls originate from a trusted source, reducing the chance of being flagged.

Key Actions:

  • Work with your telecom provider to certify numbers.
  • Use numbers dedicated to your business to avoid shared reputation issues.
  • Regularly audit your caller ID registrations to ensure accuracy.

Pro Tip: Retell AI supports verified numbers, ensuring alignment with STIR/SHAKEN protocols for better call deliverability.

Maintain a Clean Calling Reputation

A strong reputation is your best defense against spam labeling. Carriers analyze call behavior to assess whether numbers exhibit spam-like activity.

Best Practices for Reputation Management:

  • Limit Call Frequency: Avoid bombarding recipients with repeated calls in short periods. Spacing out calls creates a more professional impression.
  • Monitor Complaints: Address customer complaints immediately to prevent negative reports that harm your reputation.
  • Rotate Numbers: For high-volume campaigns, use multiple verified phone numbers to distribute call traffic and prevent overloading a single line. Retell’s verified phone numbers ensure better deliverability, improved trustworthiness, and compliance with regulations, making your campaigns more effective and reliable.

Additional Tip: Use analytics tools to track call engagement and identify potential issues before they escalate.

Provide Clear Caller Identification

Transparency is key to building trust and ensuring recipients feel comfortable answering your calls.

How to Improve Caller Identification:

  • Use a branded caller ID that displays your business name clearly.
  • Ensure the number you’re calling from is consistent across campaigns.
  • Include voicemail messages that identify your business and purpose if a call is missed.

Clear identification shows professionalism and makes recipients more likely to answer.

Comply with Telecommunication Laws

Non-compliance is one of the fastest ways to get flagged as Spam Likely. Following laws and regulations helps you avoid penalties and maintain a positive reputation.

Key Rules to Follow:

  • Adhere to the Telephone Consumer Protection Act (TCPA) by obtaining recipient consent for calls.
  • Respect Do Not Call (DNC) lists and avoid contacting restricted numbers.
  • Stay updated on local and international regulations to ensure compliance.

Compliance protects your business from legal risks and builds trust with your audience.

Personalize AI Call Interactions

Generic, robotic tones can raise suspicion, making your calls feel impersonal and spammy. Personalized interactions are essential to avoid this perception.

Tips for Personalization:

  • Use recipient names and context-specific details to make calls relevant.
  • Tailor AI-generated speech to sound conversational rather than scripted.
  • Adapt tone and language based on the audience, whether formal for business clients or casual for consumers.

With Retell AI, you can customize voice tones and dialogue to create authentic, engaging interactions.

Benefits of Avoiding Spam Likely Tagging

Avoiding Spam Likely tagging does more than improve call deliverability—it builds trust, enhances customer relationships, and maximizes the value of your AI calling campaigns. Here’s how your business benefits from staying off the spam radar.

Increased Answer Rates

When your calls appear legitimate, recipients are more likely to pick up. A verified caller ID ensures that your business looks professional, helping you cut through the noise of spam calls.

Why This Matters:

  • Higher answer rates directly improve the effectiveness of your outreach efforts.
  • More answered calls mean more opportunities to connect with potential customers and address their needs.

Pro Tip: Using Retell AI’s verified numbers and branded caller ID features significantly boosts answer rates by establishing credibility with recipients.

Improved Customer Trust and Satisfaction

A trusted caller ID fosters confidence in your brand. Recipients are more comfortable engaging when they recognize your business, leading to positive interactions and stronger relationships.

Key Advantages:

  • Customers feel secure knowing the call comes from a legitimate source.
  • Clear identification reduces skepticism, making interactions smoother and more productive.

Additional Insight: Maintaining compliance with regulations further reinforces trust, ensuring customers feel respected and valued.

Enhanced ROI for AI Calling Campaigns

Every missed or ignored call is a missed opportunity. By preventing spam likely calls, you increase the reach and impact of your AI calling campaigns, driving better results for your business.

How This Boosts ROI:

  • Reaching more people translates into higher engagement and conversion rates.
  • Maintaining compliance avoids costly penalties or disruptions to your campaigns.
  • A positive reputation ensures long-term success, making your outreach sustainable and profitable.

With Retell AI, businesses can optimize ROI by combining verified caller IDs with advanced compliance tools to maximize campaign efficiency.

Take Control of Your AI Calls and Build Lasting Trust

Avoiding Spam Likely tagging is critical for ensuring your AI calling campaigns succeed. When your calls reach the right audience, you improve answer rates, strengthen trust, and maximize the impact of your outreach. Simple steps like registering your caller ID, staying compliant, and personalizing interactions can make all the difference.

With Retell AI, you get verified numbers, branded caller IDs, and powerful tools designed to keep your calls compliant and effective. Don’t let Spam Likely tags hold you back—stay ahead of the curve with a system built for success.

Ready to transform your AI calling campaigns? Contact Retell AI today and start connecting with confidence.

Bing Wu
Co-founder & CEO
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