Choosing between a low code and no code AI call platform?
Here’s our comprehensive guide to help you choose the right AI voice agent solution for your business’s needs. Get into the details to compare pricing, features, and performance.
Smarter AI Phone Agents
Play AI supports multiple LLMs but lacks fine-tuning, limiting agent capabilities. Retell AI offers low-code customizations, simulation testing, and post-call analysis to optimize performance.
Advanced Call Handling
Retell AI includes warm transfers, branded caller ID, and post-call analysis. Play AI lacks native warm transfer support and requires extra development for full CRM or telephony integration.
Customizable Voice & Language
Retell AI supports 19+ languages, dynamic language switching, and AI voice customization to match brand identity—features unavailable in Play AI.
Enterprise-Ready Features
Play AI imposes strict rate limits, restricting scalability. Retell AI ensures no rate limits, 99.99% uptime, and unlimited concurrent call handling for large-scale operations.
Play AI follows a tiered subscription model, with predefined usage limits that incur an extra fee when exceeded, making it one of the most costly AI call platforms. Retell AI operates on a modular usage-based pricing model, offering more flexibility for all businesses with variable AI call center needs.
Play AI is only SOC 2 certified, lacking other crucial compliance and security integrations leaving their client’s data at risk.. Retell AI is HIPAA, SOC 2 Type 1 & 2, and GDPR compliant, making it one of the most secure and enterprise ready choices.With no set rate limits, Retell AI phone agents can handle as many requests necessary to secure a positive and efficient customer interaction.
Explore real success stories from businesses that have automated their call operations with Retell AI.
Jonathan Adly, Gifthealth
Operational Efficiency
Incoming Calls Automated
Saurabh Sodhani, SVP of Digital Transformation, Everise
man hours saved per month
Enterprise Solutions
Leonardo Danconia, inbounds.com
Profitability per lead
Call Success Rate Compared to Human Agents
Neeraj Sharma, Head of Engineering at AccioJob
Reduction in false-positive assessments
Days spent integrating Retell AI
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