Senso transforms fragmented knowledge into high quality conversational experiences. Our Response Quality Score helps organizations identify knowledge gaps and update content to improve resolution rates, sentiment, and handle time. When integrated with Retell, Senso provides agents with access to the most accurate and up-to-date knowledge. By auditing calls and fixing gaps to maintain consistency, Senso enables organizations to confidently deploy voice interactions that can handle complex queries with precision.
How Senso Integrates with Voice/Chat Platforms:
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