Retell VS Air AI - Pricing, Features and Performance Comparison

How the features stack up

Agent Builder

Custom LLM

Multilingual

Latency

Preset Functions

Postcall Analysis

Test LLM

Webcall

Custom Telephony

Single Prompt & Multi Prompt

Yes

Support 19 languages

sub-second latency

Have Call transfer, End call, cal.com, Dial keypad.

Yes

Support SIP trunking to any telephony

Single Prompt & Multi Prompt

Utilizes proprietary NLP models with limited customization.

Offers multilingual capabilities, but with varying quality.

sub-second latency

Have call transfer, call termination, calendar integration, dial keypad support

Yes

Limited to integration with specific platforms.

Why choose Retell over

Air AI

Comprehensive Functionality: Retell AI offers a wide range of features, including real-time voice interactions, agent building, and post

call analytics, making it suitable for diverse business applications.

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Customization and Flexibility: With support for multiple LLMs and extensive multilingual capabilities, Retell AI provides greater flexibility

compared to Air AI's focus on streamlined chatbot deployment.

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Scalability and Reliability: Retell AI's robust infrastructure ensures high uptime and supports large-scale operations, catering to

enterprise-level requirements.

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4. Integration Capabilities: Retell AI's ability to integrate with various telephony providers and platforms offers businesses the flexibility to tailor solutions to their specific needs.

Updated by 11/26/2024

What our customers say about us...

The previous IVR handled about 5% of calls. After releasing the AI Voice Agent, it is now handling over 30% of calls. 

Josh Andrews

COO at Spare

Use Case: Equitable Transit

Retell AI is an incredibly user-friendly and flexible solution for building AI-driven communication channels over the phone. As a result, we've reduced human support calls by 82%.

Igor Shtelmakh

Chief of AI at Respaid

Use Case: Debt Collection

In terms of outcomes, we've achieved a 20% conversion to lead in a user segment we previously found challenging and didn't expect any conversions from, so we weren't reaching out to them before. We're delighted with the results, which have exceeded our initial expectations by five times.

Alba Sánchez

Al Product Lead at RxLongevity

Use Case: Outbound Sales

RetellAl is powering our Cal.ai phone voice
scheduling and we're more than excited to be
partnering up. Their team ships fast and their
voice agent is the best in the market

Peer Richelsen

Cofounder, Chairman at Cal.com

Use Case: Scheduling phone agent

We wanted to non-linearly scale our sales calling efforts and decided to use Retell. We made over half a million calls in a short span of time with nearly no engineering bandwidth used. Truly remarkable product!

Arjun Venugopal

Lead Product Manager at Clear

Use Case: Sales for Financial Management

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